It is embarrassing for users on both sides of the phone to have an unexpected call cut off due to a network problem. You must have seen the ad on TV about this. In order to give some relief or compensation to the customers in this embarrassing situation, several mobile phone operators in the country have introduced some such feature called ‘Call time drop in call drop’ at the same time.

Grameenphone in October last year Said “In order for everyone to have confidence in our powerful network, customers within our network who are experiencing phone call drop will be compensated 60 seconds for that dropped call.” Or get the talktime back.

But GP, the mobile phone operator with more than 50 million users, has abruptly stopped this feature. It has been alleged that the offer of talktime (compensation) in CallDrop without informing the customers has been stopped. Even the advertisements in the newspapers did not catch the eye of the customers. Bdnews24.com News.

Humayun Kabir Bhuiyan, general secretary of the Consumers Association of Bangladesh (CAB), told the newspaper: It’s a hoax. ”

Grameenphone authorities claimed that customers had been informed about the closure of the call drop compensation feature, but the country’s largest mobile phone operator could not say when or how it was announced.

Have you received Grameenphone call drop compensation? Have you noticed any messages or advertisements from GP about this shutdown? Please share with everyone through comments.