Users of popular mobile banking service ‘bKash’ in Bangladesh have been facing serious problems to avail the service for the last few days. By dialing bKash USSD menu * 247 # “Sorry, your requested service can’t be served at this moment. Please try after all. ” As a result, customers are facing irregularities in mobile dependent money transactions.

In the past, this error message was occasionally displayed on the development menu. But this outage has been at an unusual rate since last week. Bikash has already sent an SMS to the mobile of the registered users of the service. However, the message said that due to the commencement of network development work, bKash’s mobile recharge feature ‘by airtime’ will remain closed till further notice. But the main financial transaction service of bKash without buy airtime is also being disrupted now.

The company has a status on the bKash Facebook page Saying “Bikash Limited, the country’s leading mobile financial services provider, has started developing networks and platforms to provide better services to its customers.

Efforts will continue to be made to keep customer issues as low as possible during these development activities. Even then some customers and agents may experience temporary difficulties in getting our services, for which the development authority is sincerely sorry.

Network development will greatly enhance the capabilities and capabilities of bKash’s networks and platforms. This will make it possible to provide more advanced and comprehensive services to the customers. Bikash is committed to providing better customer service. ”

According to the latest calculations of Bangladesh Bank, as on 31st December 2013, the number of mobile banking customers in Bangladesh was 1 crore 31 lakh. About 85% of customers are ‘Bikash’ in transactions. Use Does.

Do you use bKash? Are you also facing this problem?