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Samsung apologizes for faulty Galaxy smartphone

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samsung-logo ..China has been criticized for selling faulty Galaxy smart devices Samsung. A total of 8 models of devices, including some Galaxy Note 2 and Galaxy S3 sold in the country, had memory problems which led to phone crashing. Since these problems were not covered by the warranty terms, customers were forced to repair the set from the outside. It costs about 100.

China’s state-run television channel CCTV recently reported faulty Samsung Galaxy In a report on the device This information Published. The South Korean company is facing criticism in the country over this.

Realizing the situation, he finally expressed his regret Samsung. In an apology statement, the company said, “Customers have had this problem” due to management issues and they are “sincerely sorry” for it. At the same time, it has been promised to repair the faulty handsets of the 8 models mentioned in the report free of cost. The smartphone giant will also compensate customers who have had their phones repaired from outside.

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